Returns & Exchanges
At Verono, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for most items. If your order doesn't meet your expectations, our dedicated support team is here to ensure a smooth exchange or refund process.
Initiate Your Request
Log into your Verono account and navigate to the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Item
Affix the prepaid shipping label provided in your confirmation email to the outside of your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing